Effective Date: July 1, 2026
Privacy Policy
At DAOVA Solutions Inc. ("DAOVA", "we", "our", or "us"), we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you visit DAOVA.ai or communicate with us.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with our website or services, we may collect the following information.
Information You Provide
When you submit our contact form or communicate with us, you may provide:
- Name
- Organization
- Email address
- Phone number (optional)
- Organization size
- Services of interest
- Project details or business objectives
- Any additional information you voluntarily provide
Providing this information is entirely voluntary.
Information Collected Automatically
Like most websites, we may automatically collect limited technical information, including:
- IP address
- Browser type
- Operating system
- Device information
- Pages visited
- Referring website
- Date and time of access
This information helps us improve the performance, security, and reliability of our website.
2. How We Use Your Information
We use personal information only for legitimate business purposes, including:
- Responding to inquiries
- Scheduling meetings and assessments
- Providing AI training, advisory, deployment, and managed services
- Preparing proposals or quotations
- Improving our services
- Maintaining website security
- Meeting legal or regulatory obligations
We do not sell or rent your personal information to third parties.
3. AI Project Information
Many of our services involve discussions about business processes, governance, documentation, or AI implementation.
If you voluntarily provide documents, diagrams, screenshots, policies, workflows, or other project materials, we use that information solely for the purpose of delivering the requested services.
Unless explicitly agreed in writing, client information is not used to train publicly available AI models.
4. Sharing Information
We only share personal information when necessary to operate our business or comply with legal requirements.
This may include trusted service providers such as:
- Cloud hosting providers
- Email providers
- Video conferencing platforms
- Productivity and collaboration tools
- Professional advisors where required by law
These providers are expected to protect your information using appropriate security measures.
We never sell personal information.
5. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
These measures may include:
- Encryption where appropriate
- Access controls
- Secure cloud infrastructure
- Authentication and account protection
- Regular security updates
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
6. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Maintain business records
- Meet legal, tax, or regulatory obligations
- Resolve disputes
- Enforce agreements
When information is no longer required, we securely delete or anonymize it where appropriate.
7. Cookies and Similar Technologies
Our website may use essential cookies to support basic website functionality.
If we introduce analytics or other optional cookies in the future, this Privacy Policy and our Cookie Policy will be updated accordingly.
8. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
We encourage you to review the privacy policies of any third-party services you visit.
9. Your Privacy Rights
Depending on applicable laws, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you may have the right to:
- Request access to your personal information
- Request corrections to inaccurate information
- Request deletion where applicable
- Withdraw consent, subject to legal or contractual obligations
- Ask questions about how your information is handled
To exercise these rights, please contact us using the information below.
10. Children's Privacy
Our services are intended for businesses, organizations, professionals, and adult learners.
We do not knowingly collect personal information from children under the age of 13 through this website.
11. International Visitors
If you access our website from outside Canada, you understand that your information may be processed and stored in Canada or other jurisdictions where our service providers operate.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or services.
The updated version will always be published on this page with a revised effective date.
13. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact us:
DAOVA Solutions Inc.
Website: www.daova.ai
Email: hello@daova.ai
Location: British Columbia, Canada